Saturday, February 27, 2016

Internet Explorer 11 Crashing Randomly

After deploying IE 11 to about 11k machines we have been encountering the occassional ticket request regarding random crashing on websites.  It doesn't happen across the board but for some users the same websites would constantly crash on them while other users would be different sites.

Having come across the article below which mentions to check for under the Internet Options in the Advanced tab and enabling "Use software rendering instead of GPU rendering".  It seems to fix a few users we are testing so worth checking out if you have the same types of random crashes or with certain sites.  On one of the computers that had the problem, we updated the latest video drivers from HP and didn't fix the issue until the setting was enabled.  Forgot the model but it's a few years old at most.



https://technet.microsoft.com/en-us/library/dn338138.aspx



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